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General conditions of sale
PREAMBLE
The www.accessoires-citroen-lorient.com Internet site is an online boutique exploited by the auto society South of France Lorient. The auto South of France society Loreint is a French society with capital of 2000.000 ? inscribed(registered) to the register of the trade of Lorient under the number RCS 201 b 25. Number SIRET: 434 182 416 00025. Number of T.V.A C.E.E: FR 26434182416.
We say to you that you can any time follow the state(condition) of your ongoing orders(commands) by way of the rubric " My count ". To help you, our service customers before - sale is there to answer all your questions, to set the course in your choices or simply to use to grab your order(command). Our service customers before - sale is available in 02.97.81.45.13, from Monday till Friday, from 9 h till 18 h. Any order(command) validated by the consumer within the accessoires-citroen-lorient.com boutique implicates the prior approval of the present general conditions of sale and the general conditions of use. The consumer acknowledges(recognizes) being perfectly informed due to the fact that its concerning agreement the content of the present general conditions does not require handwritten signature, as much as the consumer orders online the products which are introduced(presented) there. The consumer declares to have the full juridical capacity allowing him(her) to get involved as the present general conditions of sale. The general conditions of sales being likely to be changed by auto South of France Lorient, the consumer reconnait that the only general applicable conditions of sale will be those in force on the site during the validation of order(command) by the consumer. The present general conditions of sale come into force in the date of signature of the order form by the consumer. These general conditions are concluded for the duration necessary for the provisioning of property and signed services, up to the redemption of their guarantees. In accordance with the law of March 13th, 2000 on the electronic signature, any order form signed by the consumer by " double click " constitutes a definitive approval which can be called into question only in cases limitativement envisaged in the present general conditions of sale such as " right of retraction " and " break of supply ". The " double click " linked to the procedure of authentication, not repudiation and protection of the integrity of messages constitutes an electronic signature. This electronic signature has value(stock) of handwritten signature between parties(parts). Computerized registers, kept in the computer systems of South of France Auto Lorient, will be considered to be the proof of communications, orders(commands) and payments intervened between parties(parts). All the order forms and bills is archived on lasting and dependable(reliable) computer support. If need be he will be able to be legally produced as proof.
2. Offer produced
The offered products comply with French legislation in force and with applicable norms in France. Photographs, texts, styles of drawing, information and characteristics reproduced(copied) and illustrating the introduced(presented) products are not contractual. Consequently, the responsibility of auto South of France Lorient would not know how to be hired(initiated) in case of error or in omission in one of these photographs, texts or styles of drawing, information or characteristics of products, or in case of modification of these said characteristics by the purveyors and/or producers. The delays of availability are mentioned on chips - itemized put online on the accessoires-citroen-lorient.com site. Information on the availability of products being transmitted by the purveyors and/or producers, final unavailability or possible adjournment of these dates would not know how to hire(initiate) responsibility d ’ accessoires-citroen-lorient.com, nor to open to damages for the consumer straight. South of France Auto Lorient(midday Auto Lorient) keeps the full and whole ownership of products sold up to perfect collection of all sums owed by the consumer as part of its order(command), expenses and taxes were consisted of. Of the transfer of ownership of a good bought in South of France Auto Lorient by the consumer to a third person, South of France Auto Lorient will not take care. Alone the purchaser of origin of this good will be able to pretend to achieve the clauses of the present general conditions of sale.
. Your order(command)
During the passage of an order(command), you must prove the exhaustiveness and the compliance of information which you transmit us, particularly the accuracy of the address of delivery. It is important to be the most definite as for the seizure(keyboarding) of this information which will avoid you of particular(special) delays of treatment of your order(command). We would be kept for representative for possible errors of seizure(keyboarding) and for consequences in the delay of the treatment or for errors of delivery. Real expenses hired(initiated) for the returning of order(command) will be invoiced to you. In the same way, in case of a request of cancellation of your order(command) further to an error of address or during a seizure(keyboarding) of incomplete(unfinished) address (code hits missing or partial address), expenses of real harbours will be deducted from your refund. In a worry of control of fraud, certain orders(commands) will make the object of a control deepened(examined) by our service of validation of orders(commands). The customer concerned by a deepened(examined) study will be told(warned) by electronic mail of the supporting documents to be returned to acquire the final validation of his order(command). South of France Auto Lorient(midday Auto Lorient) saves right to cancel order(command) in case of not reception of this documentary evidence or reception of documentary evidence considered not correspondent. South of France Auto Lorient(midday Auto Lorient) would not know how to be kept for representative for the nonperformance of the contract concluded in case of break of supply or unavailability of the product, major force, of disturbance, of complete or partial strike notably of mail services and means of transport and/or communications, inundation, fire. South of France Auto Lorient(midday Auto Lorient) will incur no responsibility for any indirect damage due to presents, loss of working(exploitation), loss of benefit, loss of chance, damage or expenses, which could happen due to the purchase of products. In case of unavailability of the ordered product, notably due to the purveyors and/or the producers, the consumer will informed about it at the earliest and will have the possibility of changing or cancelling his order(command). The consumer will have the choice then to ask or the refund of cashed sums (intervening in the 15 days at the latest according to the date of cancellation of order(command)), or if need be, an exchange of product of characteristics and of identical prices, in keeping with South of France Auto Lorient . In case of impossibility of exchange, source saves itself to cancel the order(command) of the consumer and to reimburse him(her) cashed sums.
4. The réglement of your order(command)
On the accessoires-citroen-lorient.com site we accept different resolutions of paiement during the validation of your order(command). • Bank card • Check issued by a domiciled bank in France Any order(command) paid by chèque, not will be treated that à reception of the regulations. Delays de disponibilité coMrs of expedition will be à to re-calculate à has empire the date of recording(registration) of the medium of payment. In a worry of control of fraud, certaines force will make the object of a deepened(examined) control par our service of validation of orders(commands). The customer concerned by une étude deepened(examined) will be told(warned) by electronic mail of the supporting documents à to return to acquire final validation of her orders. South of France Auto Lorient(midday Auto Lorient) saves right to cancel order(command) in case of non reception of this documentary evidence or reception of documentary evidence considered not correspondent. We save right to interrupt process has traitement of your order(command) (reservation has marchandise, livraison) in case of not reception of the entire paiement of your order(command).
. Expedition and reception
5.1 Expedition
Your order(command) is sent à address of livraison informed lors of the filling of votre order(command) and in defect has the adresse of invoicing grabbed during your inscription. Different resolutions of transport is offered to you according to wished delivery time or of the address of delivery. Delivery time those is pointed out during the validation of your order(command). The state(condition) of the supply is real-time introduced(presented) on notre site Interdead. Order it am sent when all the products composing(making up) it is in supply. The dispatch of an order(command) several times is possible at simple request there. Expenses of supplementary ports you seront facturés ounce cas falling. Il arrive parfois that postiers them forget to leave un avis of passage. En case of delay of delivery by post, we invite you to take the number of colissimo which we transmit you to prove to your post office that your package is not in authority. Otherwise, we invite you to take back(resume) contact to our Service Customers so that we can open an inquiry. This one can last until 3 weeks as from the opening of the inquiry to the services of Post office. If your package is declared lost, we shall return you again your whole initial order(command) in our expenses within the limits of the available supplies. In case of break of supply, you will be able to opt for refund.
5.2 Reception
During the reception of your order(command), you must absolutely necessary prove the state(condition) of the accepted(received) packing. Any deterioration, even partial of the package must be signalled to the conveyor or to the postal worker. In the presence of visible(apparent) defect we invite you to mention it on the delivery note. In defect, no claim will be able to be summit, either to the conveyor, or to our services. If you meet a problem in reception, you must keep the package in the state(condition) where you accepted(received) it and signal it to us for the delay maximum of 48 h. Modalities back from the goods are represented in the article 6.
6. Treatment of returns
First of all return of the goods, whatever it is, you must contact our service customer so that it allocates(awards) you a " number back ". Without this number, we shall see each other in regret to refuse any return of the goods. During a return of the goods, we invite you in - to wrap the package of origin, even in the case of a return of package owing to a deterioration during transit. If it is about a request back because of a deterioration of the package during the dispatch of your order(command), your request will be only accepted in case you signalled it during reception to the conveyor. If it is about an error during expedition or of treatment of your order(command), expenses back are taken in our load exclusively there colissimo recommended. If you like to turn(return) us the goods by employing expenses your right of retraction back are taken in your load exclusively there recommended colissimo. The turned(returned) products must be sent in perfect state(condition), clean in the resale and in their packing of origin under sealed. If these conditions the goods is not respected, will be redirected to you. Refund or exchange assume that one or several turned(returned) products am not damaged.
. Right of retraction
Whatever are your reasons, on accessoires-citroen-lorient.com you have a delay of 15 days to change the mind, as from the date of reception of your package, to turn(return) the products which would not admit you, expenses back staying in your load. First of all return of the goods, whatever it is, you must contact our service customer so that it allocates(awards) you a " number back ". Without this number, we shall see each other in regret to refuse any return of the goods. During a return of the goods, we invite you in - to wrap the package of origin, even in the case of a return of package owing to a deterioration during transit. Expenses back are taken in your load exclusively and the dispatch will be made colissimo recommended there. The turned(returned) products must be sent in perfect state(condition), clean in the resale and in their packing of origin under sealed. If these conditions the goods is not respected, will be redirected to you. Refund or exchange assume that one or several turned(returned) products am not abimé.
. Tax removal and Exbusiness
Prices shown on the accessoires-citroen-lorient.com site agree all taxes included (TTC). The inhabitants of the European Union can benefit from no exoneration of VAT French. If you are a not French society of the European Union subjected in VAT, you must apply us by the written way pointing out the wording of your society apparently and n ° Intracommunautaire. If need be, we shall send you a bill established in the name of your society H.T. accompanied with refund of VAT. If you are resident except European Union and DOM, the exoneration of VAT is acquired(purchased) by right and subscriber trunk dialling. You have no particular(special) step(walk) to be performed. The seizure(keyboarding) of your address of delivery during the validation of your order(command) will draw away the exoneration of VAT. This exoneration will appear apparently on the last stage of validation of your order(command) under title "tax removal ". Your bill will so be established Exclusive of tax (H.T .) and the asked réglement will correspond to the sum H.T. of your order(command).
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